Privacy Policy

General

Rent-a-Tent genuinely values your trust in our organisation. Therefore, we would like to inform you of the way we handle your personal information.

Filling in personal data

When you make a booking with us, or when you enlist for our newsletter, we ask for your personal data. This data will solely been used to make sure we can offer you the best service, to help you plan your holiday and/or to inform you about our offers. When you book a holiday with us and we ask for data of an emergency contact, we will only use this data in case of an emergency.

Usage of personal data

We process the following data from you (collected data dependent on the information you provide us when making a reservation, during a booking, entering in contests, making an account and filling in a contact form):

  • First and Last name
  • Gender
  • Date of birth
  • Nationality
  • E-mail address
  • Address data
  • Phone number
  • IP address
  • Payment details
  • Booking or reservation history
  • Online clicking behaviour

Statistics

We will store technical details of your visit to our website for our statistics. This data is being used to keep our website optimal and easy to use.

Questions

Do you have any questions regarding our privacy policy? Please contact [email protected]

Processing of your personal data

To optimise our service and to organise your holiday as best as possible, it is possible that we need to make your personal data available to our suppliers or others whom deliver the final product or service to those who have booked with us. We will never give your personal data to persons or companies for commercial use.

When you travel abroad, it is possible that government agencies force us to give your personal data to the government agency. This can be for border control, immigration, safety, anti-terrorism and/or other purposes. Even if it is not mandatory for us to give your personal information to a government agency, if necessary (by our judgement) we will help the government agency by providing your personal information.

Do you want to see, correct or delete personal information?

We are responsible for the data collection, storage and management. In case you wish to see, correct and/or remove your personal information, please send an email to: [email protected]

Newsletter

Please note: it is only possible to apply for the Dutch newsletters, on our Dutch website. Your personal information will remain the property of Rent-a-Tent and will not be given to third parties. Your e-mail address will only be used to send you information regarding Rent-a-Tent. If you wish not to receive a newsletter anymore, you may easily unsubscribe via the sent mailing.

Changes

We maintain the right to make changes in the privacy policy. Please review our privacy policy regularly for the current privacy policy.

Latest change: 7 May 2018

General booking policy

By accepting our general booking policy, you also agree to our privacy policy. Please review our general booking policy

Google Analytics

This website utilizes Google Analytics, a web analytic service provided by Google, Inc. (From hereon referred to as "Google"). Google Analytics uses "cookies" (text files that are placed on your PC) to analyse how the users are using our website. The information generated by the cookies about your usage of the website will be send and stored by Google on servers in the United States (other locations are possible as well). Google uses this information to track how you use the website, create reports about website activities for website operators and other services. These reports are in relation with website activity and internet usage. Google is allowed to give this information to a third party in case Google is required by law to do so or to a third party that processes the information for Google. Google will not combine your IP address with other data Google has available about you. You can stop the usage of cookies by setting the right settings in your browser. We would like to inform you about the fact that disabling cookies can prevent this website from working properly. By using our website you agree that your information is collected and processed as described above.

Google AdWords Remarketing

This website uses Google Remarketing. To utilize this, a cookie will be stored on your PC. Here you can find provisions that have relation with remarketing: External suppliers (including Google) make use of cookies to display ads based on previous visits to this website. You can disable Google cookies by clicking on the following link: http://www.google.com/privacy_ads.html
You can disable DoubleClick cookies by clicking on the following link: http://www.doubleclick.com/privacy/dart_adserving.aspx